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FIbre Support

Get expert support with your Fibre connection.

Moving home

Rgnlynne
First Timer
Private Message TalkTalk
Message 3 of 3

Hi I am moving home and require your service in my new home. Do I just take your equipment with me and plug it in my new address? Please advise

regards

lynne

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2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi Rgnlynne  

 

Call 03451720088  and speak to the homemove team 

 

Regards

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

You need to check that Talktalk Broadband is actually available at the new address, @Rgnlynne.

 

You then pay for the service to continue at your new home by using the Home Move team or book the move with the home move team and start a fresh contract, so the £60 charge is waived.

 

See this article:

 

https://community.talktalk.co.uk/t5/Articles/Home-move/ta-p/2205259

 

You take all relevant equipment with you to avoid unnecessary waste / duplication. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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