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5 hours ago
Hi. At this point I would like to know what is the latest regarding delivery of my replacement router.
Following multiple calls, failed chats to twitter and to the chat bot ( at the moment been waiting now for nearly one hour for responses from the service agent ( beginning to think there might be some internet issue). I was told TWICE that I should get a text first on 20.1.2025 then again 22.1.2025 followed be delivery. Both times I was told 2/3 days but nothing yet. Please can someone advise if router has left talk talk or with Royal mail. Thank you
5 hours ago
Staff will respond after the weekend, @Doodles.
Please let us know if it's arrived meanwhile.