For queries about your TalkTalk broadband service.
Thursday
My router keeps breaking down. How do I obtain a replacement?
Friday
Hi @MarkH5
I've sent the tracking info for your router via a PM.
Thanks
Karl.
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Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.
Thursday
Hi @MarkH5
Thanks for updating your Community Profile 🙂
The router is on its way, please allow 24-48hrs for this to arrive.
Let us know how you get on.
Debbie
Thursday
Hi Debbie. Done (I think!)
Thursday
Hi @MarkH5
I'm sorry to hear this.
I can send you a replacement router. Please can you add your name and TalkTalk landline number to your Community Profile.
Thanks
Debbie