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Broadband help

For queries about your TalkTalk broadband service.

Replacement router required

MarkH5
Visitor
Private Message TalkTalk
Message 5 of 5

My router keeps breaking down.  How do I obtain a replacement? 

MarkH5
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4 REPLIES 4

Message 1 of 5

Hi @MarkH5 

 

I've sent the tracking info for your router via a PM.

 

Thanks  

Karl. 

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Message 2 of 5

Hi @MarkH5 

 

Thanks for updating your Community Profile 🙂

 

The router is on its way, please allow 24-48hrs for this to arrive.

 

Let us know how you get on.

 

Debbie

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Message 3 of 5

Hi Debbie.  Done (I think!)

MarkH5

Debbie-TalkTalk
Support Team
Staff
Private Message
Message 4 of 5

Hi @MarkH5 

 

I'm sorry to hear this.

 

I can send you a replacement router. Please can you add your name and TalkTalk landline number to your Community Profile.

 

Thanks

 

Debbie

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