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For queries about your TalkTalk broadband service.

Order Number required for router replacement

BM-Moh
Newbie
Private Message TalkTalk
Message 1 of 1

Hello TalkTalk Staff, I have ordered a replacement router last Wednesday and haven't received it yet. I triple checked with customer service and they have confirmed it to be on its way but I wasn't provided/ couldn't find a Order reference. Please could I get another email since it has been a while past the delivery date and I'm concerned it has arrived in the wrong place. Thanks 

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