Speed to Router not as expected

[Taffy57]

The speed to my router has dropped from approx 57 mbps to 40 mbps nothing has changed in the set up, Hence not getting the download speeds that i am paying for. I had the router replaced about 1 year ago which worked fine, I am on Fibre 65 any advice would be appreciated.

Thanks

Neil

[Taffy57]

Guaranteed speed to router is 41mbps but only getting 40mbps

[Gliwmaeden2]

If you run the speed check in My Connection, the results should also show the minimum guaranteed speed for your particular line, @Taffy57. Helpful if you can run the check there.

[Taffy57]

Turned off equipment as suggested for 30 mins. Did a speed check and remains the same, speed to router is 40mbps and download speed is 38 to 39 mbps

[Karl-TalkTalk]

Hi

Try powering off all equipment for 30 minutes to reset the session and retest the speeds.

Thanks  

Karl.