Instalation of Fibre 35

[abkim]

On Tuesday this week I received mu 'Hub' for this service and connected it as instructed.

I can not now get any Freeview or Live stations.  Should I also have a new Router or do I need to retain my Freeview box. 

If so, then I have nothing to return in the envelope provided !

[Karl-TalkTalk]

Hi

You will need a router, the TV Hub is just a TV box.

Karl.

[abkim]

Do I not need a new Router or one at all now I have the Hub ?

[Karl-TalkTalk]

Hi

If you have the aerial direct to the TV and there are no freeview channels showing on the TV directly, then there could be a problem with your aerial or the transmitter in your area.

With the recent storms, this could affect your aerial alignment.

Karl.

[abkim]

My TV hub is attached to the TV by an HDMI port and the Aerial direct to the TV.

I have no Freeview channels and no live stations. My freeview box is disconnected.

[Karl-TalkTalk]

Hi

Are you referring to a TV Hub ?

If you connect your aerial direct to your TV, can this receive freeview channels ?

Thanks  

Karl.