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FIbre Support

Get expert support with your Fibre connection.

Non Talktalk router not connecting to Fibre65

Keykey
Popular Poster
Private Message TalkTalk
Message 6 of 6

Hi

I have been asked to help connect a DrayTek 2830 modem/router to a Fibre 65 Talktalk package(FTTC)

The Talktalk router connects normally but when I plug in the same  wire and plug from the filter, the DrayTek DSL light flashes fast indicating it cannot connect

Inputing the Talktalk credentials 

phone number at tt dot net  plus 

PPP OVER ATM(PPoA) using VC-MUX. etc doesn’t work

Any ideas?

The account was originally with tiscali if that is any help 

many thanks 

keith

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5 REPLIES 5

Message 1 of 6

Ally

That is most helpful 

Many thanks and best wishes 

K

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AllyM
Philosopher
Private Message TalkTalk
Message 2 of 6

Just had a quick search on the internet for the 2830 and it looks like it only has an ADSL/ADSL2+ modem built in so won't be able to connect to VDSL (FTTC) services.

Vigor 2830 Series ADSL Router Firewall

 

Message 3 of 6

TalkTalk has long used remote authentication so look for settings relating to IPoE with DHCP, or similar.

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Keykey
Popular Poster
Private Message TalkTalk
Message 4 of 6

Ah

I assumed the fact it comes down the phone line from the cabinet to the house meant I should use the “non fibre” credentials 

I will try the fibre ones

It still doesn’t answer why the dsl lights is flashing rather than solid

Thanks

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fr8ys
Community Star
Private Message TalkTalk
Message 5 of 6

Hi,

 

Have you followed the fibre set up described here?

https://community.talktalk.co.uk/t5/Articles/Set-up-a-non-TalkTalk-router/ta-p/2205383

From your comments it seems you are using the bon fibre Instructuons.

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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