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FIbre Support

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PrisonerNo6
First Timer
Private Message TalkTalk
Message 2 of 2


We were previously with TT but left after the hack and a torrent of scammers. Was signed up with Shell to start but got disconnected for a week due to an Outreach miswire. Then got caught in the TT fishnet. Unable to cancel the contract because the online switch over wasn’t complete, even now I cannot access online bills and am being charged for paper for the privilege. Just received 2nd bill still no reduction for loss of service which cost us £20 in Mobile data charges. The BB suffers intermittent cut outs and is quite frankly not up to the mark. Any suggestions before I cut loose?. Thanks, Mike.

M.
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1 REPLY 1

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Hi PrisonerNo6

 

You need to call us 03451720088  and ask to speak to the shell migration team.

 

They can help.

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