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Good speed to router, poor speed to phone

gibson71
Team Player
Private Message
Message 2 of 2

My husband and I are experiencing very intermittent issues with Internet and speed tests say the speed to our phones is poor.  How do I deal with this?

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1 REPLY 1

Debbie-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Hi @gibson71 

 

I'm sorry to hear this.

 

Are the phones the only devices affected? Have you tried powering down the router for a full 30 minutes and then running a speed test?

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