From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For...
Do not connect this new version of the FAST266 WiFi booster until you have checked the firmware version on your Sagemcom Wi-Fi Hub 1 or 2 (FAST 5364 & 5464). This does not affect the Wi-Fi Hub 3. The Wi-Fi Hub must be running a minimum of V202 firmwa...
Some Apple products have recently had an upgrade that can show the WiFi connection as having weak security:- iPad Software Version 14.01 - since the update to Version 14.0 it has shown Weak Security iPhone SE Software Version 14.01 -since the update ...
This subject is involved & not knowing how much you know, or want to know about it, I will try to explain. When you type a website address URL in the browser this must be converted to an IP address, as the URL is not rotatable, only an IP address is....
Hi all.Some may remember the username form way back when I used to hack BT routers for giggles and give them a new lease of life outside the BT regime. So I kind of know a little bit.Anyhow: Here's the back story.A couple of weeks ago I noticed the F...
Recently my Fibre 65 broadband seems to have got much slower, so I had a long chat with support today. I'm getting speeds to the router of 30mbps. Support were unable to offer much help, and after a couple of hours, they came up with the answer that ...
After having endless problems trying to be upgraded to full fibre first of all being charged £2000 for installing fibre cables through our drive so that was a no no then another dept telling me that no I didnt have to pay TalkTalk paid Openreach so b...
Upgrade to fibre 150 Volos for a price of £28 per month for 24 months
I have an issue where i noticed my devices appeared to slow/drop connection. Eg downloads would fail. I checked the talktalk website and sure enough, there were issues showing, Devices tab with exclamation mark. If 4 to six devices were connected, ev...
I dont know if anyone else have a simular problem butI upgrade from the vdsl services to the full fibre product 500 down when the service was install i was getting 89/91 download so I spoke to support and they exculate the problem to openreach who ma...
From 1 or 2 days ago, I felt slow speed of my Fibre 65 broadband. Youtube often buffered during watch video. Today I login to my WiFi router, which showed 10.5Mbps download speed and 4.4Mbps upload speed. I ran SpeedTest APP on my mobile and got the ...
I have Fibre 65 and I have just been invited to renew a contract BUT when I checked the speed (when the service was last available on 25 June) the mean download speed to my router was 49 Mbps and the MINIMUM guaranteed download speed to my router was...
I am a former Shell Broadband customer who was offered a new contract by TalkTalk in January, and I signed up to (and paid for) 150Mbps. I have continued to get a maximum of 108Mbps every day since then, and there appears to be a "choke" on my speed....
Hi, I am currently having a fibre 35 plan which will expire next month. I need to upgrade to fibre 65 plan. As I saw the rent is 27pounds a month for fibre 65. Is that correct? If it is then I would like to upgrade my plan to fibre 65.
Every other night my router starts flashing amber and I lose WiFi connection - this always happens between 8.30pm and 9pm and doesn’t come back on until I start an online chat and they look into it, which is very time consuming - in the last week alo...
Ongoing for months, repeated calls to tech department no resolution.Talktalk wifi hub with external WAN modem.Router version SG4K100208 with a separate wired ubiquity wifi access point to increase range.Sometimes, the whole system grinds to a halt, s...
My connection to the telegraph pole is copper. My next door neighbour has a fibre connection to the same pole (he works for OpenReach). How do i get a fibre connection? Do I have to request it?My connection is flaky tonight. TalkTalk Speedtest showed...
Hello. I'm frequently disconnecting and my sync speeds are changing each time. Currently my speeds are ~21/13. I spoke to someone in the chat but I don't think their solution will resolve the issue, as I think the issue may lie with the exchange or c...
I wrote about an issue I have with my package being updated but there has been no increase in speeds on my line. I was chatting by message to a Support rep yesterday but they seemed to disappear and I have heard nothing more about my query. I was loo...
I am a bit confused about broadband speed, particularly on my connection. When I was offered Fibre 35 I said yes but was told I couldn't have it as my line speed would not take it (This was a few years ago). At the time I was getting average connecti...
Hello all, I am looking for a good WIFI extender device for connecting to my TalkTalk WiFi Hub with standard fibre 65 to boost the signal, both inside the house, and outside in the garden. Can you use any WiFi extender/booster on the market with the ...
I upgraded my account from Fibre 35 to Fibre 65 upon receipt of an email saying the new speed was available now in my area, got a confirmation email to say the order was accepted, and on my online account the Fibre 65 is now showing as being my packa...
Hi everyone I want switch from TalkTalk Openreach to talktalk City fibre with fibre 900 . Please which one is better with speed. Has anyone experience this as well. Thanks
Hi can someone look into my Fttc speed please? As my speeds are varying both for upload and download, from 73mb back to 55mb and upload from 16mb to 12mb (sync speeds).Plugged into master nte5c mk4 socket no internal wiring and using a talktalk wifi ...
I've been having slower internet connection than usual. Testing says 10-20 mbps, minimum guaranteed is 40, I usually get 60. Also having drop outs a couple of times a day. I ran a connection test on Fri 9 May. It showed an issue and said to contact t...
poor internet conection
Our connection once again started disconnecting last night and has done so at least twice this morning as well. Both the download and upload connection speed have not gone above 0.8mbps since then. I've done all of the usual checks already and even t...
Download speed drops intermittently to 1mb. Ive attached a screenshot.Im getting up to 40mb normally although your speed test says i should get 50mb minimum, but my contract says 40. I have an open case but i think this is confusing the issue - every...
Hi I reported a week or so ago with reference to my download speed dropping from 40 Mbs then down to 33 Mbs and now 29 Mbs. One of the team was looking into it as there seems there was a problem. However, we were unable to continue with the investiga...