WiFi Booster for use with TalkTalk Std Fibre 65 and TalkTalk WIFI Hub.

[Xpander43]

Hello all,

I am looking for a good WIFI extender device for connecting to my TalkTalk WiFi Hub with standard fibre 65 to boost the signal, both inside the house, and outside in the garden. 

Can you use any WiFi extender/booster on the market with the TalkTalk WIFI Hub or do you need to use a particular brand and model?

Matthew

[mandisa1-TT]

You are most welcome:)
That is correct it should reflect as a once off fee on your next bill.

-Mandy

[Xpander43]

That's everything related to this thank you. Will the price of the WiFi booster be added to the monthly bill as a one off payment?

[mandisa1-TT]

I have escalated it to the back office team and they should pick it up within 24 hours, however sometimes it can take 3 -5 working days to resolve. I have left detailed notes stating this should be ordered to you, at a discounted price of £30.00 and that I did inform you of the £9.95 delivery charge. 

While I still have you online, I would like to confirm is there anything else that I can assist you with?

 

[KeithFrench]

Yes, that is the current V208.

[Xpander43]

Thanks for this link. The page said to ensure the router version is 202 or later. I have checked via my router's login page and it shows the following at the bottom of the web page - would this be version 208?

 

[KeithFrench]

Hi @Xpander43 

That will work fine with the booster. If you have any problems (the information leaflet with the booster is wrong & should be ignored. Please see my sticky on this:-

https://community.talktalk.co.uk/t5/Fibre/Very-Important-V2-Sagemcom-FAST266-Wi-Fi-Booster/m-p/30582... 

I can also provide any technical support on this product that you may require. I worked extensively with TalkTalk during the product launch.

[mandisa1-TT]

You are most welcome, please check your Private messages, I have sent you one.

[Xpander43]

Thank you. I will wait to receive your message.

[mandisa1-TT]

I will send you a private message just now, as I will need to confirm the address you would like the equipment delivered to. Thanks

[Xpander43]

Hi mandisa1-TT,

The discounted price of £30.00 is what I am willing to pay for the wifi booster. I only require one. Please let me know how we can proceed with the purchase.

[Xpander43]

Hi KeithFrench, Thanks for this. Our's says FAST 5364-3.T8.

[mandisa1-TT]

Thank you so much for the support @KeithFrench 

Morning @Xpander43, I have investigated this for you and I can confirm we still provide Wi-Fi boosters. The Wi-Fi boosters are compatible with the package you are on, as they are designed for customers that are on (FTTC) fibre to the cabinet.  Wi-Fi boosters are £60.00 however I can order this for you at a discounted price of £30.00. We apologize for the inconvenience caused and I am unsure as to why the loyalty team advised you, we no longer sell Boosters. Kindly let me know should you still like to purchase them.
 

[KeithFrench]

If you look at the label on the router, behind the pull up panel, it will say either:-

Fast5364.  Or

Fast5464

[Xpander43]

I must have revision 1 or 2 then. One of the TalkTalk support team that saw my post messaged me privately to say that the WiFi hub 3 is provided for some full fibre products and that it was released in April this year. My Sagemcom WiFi hub is navy blue in colour with a single led status indicator near the bottom in the centre.

[KeithFrench]

The Hub 3 is very new.

[Xpander43]

Thanks. Do you know roughly when the Sagemcom TalkTalk WiFi Hub 3 was made available? I am not sure what revision (1,2 or 3) I have, but anyway I have no issues with it apart from wanting to boost the signal.

[nomfezeko-TT]

Thank you, Keith, for providing this information and for your help. 

-Fez. 

[KeithFrench]

The Sagemcom fast266 booster works with all Sagemcom hubs 1 to 3. 

[Xpander43]

Hi,

When you say the WiFi Hub 3, do you mean the Sagemcom TalkTalk WiFi Router or is this not the latest one?

[angelique-TT]

Thank you for that @KeithFrench. We will wait for the update.