Upgrade to fibre 65

[zainabkhan174]

Hi, I am currently having a fibre 35 plan which will expire next month. I need to upgrade to fibre 65 plan. As I saw the rent is 27pounds a month for fibre 65. Is that correct? If it is then I would like to upgrade my plan to fibre 65. 

[Mandisa-TT]

Hi @jbuchanangb If you want help, you cannot use someone else's thread.

To get help, you must start your own thread. To create your own thread, go to the main page for the board in question & click the "Start a topic" button.

[jbuchanangb]

I used online chat to upgrade from Fibre 35 to Fibre 65 last week. I am now getting about 48Mb/s download speed. The guaranteed minimum according to my contract letter is 45.4Mb/s so I can't complain. I was moved onto the "Fixed Price Plus" for £30pm not increasing until end of 24 month contract term on 30/6/27. I had been paying £33.17pm for Fibre 35. I find this acceptable. Paying less for improved service.

[angelique-TT]

Good morning. Thank you for the support @ferguson 

[ferguson]

Bear in mind that any speeds quoted are "up to" and depend on the capability and quality of your line. You can't arrange an upgrade here, you need to contact customer services directly, see here for details and opening hours:

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529