Router needs reboot

[hutchys]

Hi,

Have a TalkTalk WiFi Hub router (reddish face to it). Finding that have to reboot it most days as various devices seem to lose connection... but not all things. The printer drops out, all the smart devices like plugs and bulbs, android phone.... other devices like ipads/iphones all seem fine. Has not always been like this.... rebooting the devices themselves never seems to work, only if we hard boot the router.

Guess we have had it 6 years of so and trouble in last 6 months

[Debbie-TalkTalk]

Morning @hutchys 

I'm sorry to hear this.

The line tests are clear - No faults detected. I have ordered you a replacement router, please allow 24-48hrs for this to arrive.

Let us know how the connection compares with this router.

Thanks

Debbie

[hutchys]

Great, thanks Ferguson

[ferguson]

If you would like the support team to look into this for you make sure that your personal details including TalkTalk phone number or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond. It won't be until Monday at the earliest.