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on 16-01-2025 06:02 PM
The 5GHz band of my eero 6s have suddenly started using channel 122. This is above the channel range supported by the Wi-Fi adapter in my PC (RTL8821CE) and now I can only use the 2.4GHz band, which is very slow. I understand that there is a patch for this, please can it be applied ASAP?
Silvergirl
on 20-01-2025 07:13 AM
OK thank 🙂
Chris, Community Team
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on 17-01-2025 02:29 PM
Hi Michelle,
Thank you. At the moment I am on channel 116 - technically still too high but showing 5GHz. I am hoping this is steady and I will let you know if anything changes.
on 17-01-2025 09:04 AM
Hi @silvergirl
The fix has now been applied. Please can you retest and let us know how you get on.
Thanks
Michelle
on 17-01-2025 08:44 AM
Hi Keith,
Ah right sorry for the confusion. I'll pass it over now.
Thanks
Michelle
on 17-01-2025 08:43 AM
This just needs the standard patch applied by eero support via Devices to restrict the eeros to channels 36 - 48, This is the same patch that you got applied to my errors some time ago.
Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
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on 17-01-2025 06:42 AM