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yesterday
Hi,
I have full fibre via City Fibre. I use my broadband for 2 or 3 hours a day.
During the past week twice while I have been using the broadband my connection has stopped working for between 5 and 10 minutes.
The lights on my two euros stay on and the wifi fans on my devices seem to show the Eero is still connected to the devices and my iMac says not connected to internet.
I contacted TalkTalk support about this and they have tested the line twice both. times when the broadband was working again.
I am told there is not a problem with the broadband but a WiFi problem I think this is very unlikely because of the nature of the problem I get.
My mobile phones have limited data usage so my main broadband is important to me.
Could you please advise me If this is just someone at city fibre changing the conection over or if it is possible I have a problem with my line.
Thanks for any help you can give me
Regards
jstype
My full fibre at all other times works great and gives me the speeds it is supposed to.