I’ve had no internet since the 22nd October. The ont is all green lights, eero won’t connect to the internet and comes with a wan/ip error.
multiple hours daily on the live chat. One city fibre engineer who never showed up but apparently fixed the issue. One new eero installed, and one last engineer visit that never came.
everyday, resetting the eero and ont, trying to get it to connect. Everyday jumping through hoops on live chat to be told “it’s connected our end”
anybody actually solved this before I go to a different provider?
thanks
