Order Number

[Dazzler1984]

Hey, I’ve spoke to customer service but they said they didn’t know what I was asking for, I’m needing my order number starting with N so that I can submit my claim for cashback on my order purchase. How or where can I find this please as it doesn’t seem to be on my account or any emails from TalkTalk   Thanks. 

[Arne-TalkTalk]

Hi Dazzler1984

I have pm'd you the order ref. 

Regards

[Divsec]

Hi @Dazzler1984 thanks for that, the team will be back in work tomorrow and should be able to get the answer for you during the day.

[Dazzler1984]

Hi thanks for your reply. Has my account number been added to my profile now? The web page doesn’t seem to be working properly on my phone but I think I’ve done it correctly. Thanks. 

[Divsec]

Hi @Dazzler1984 your post has been escalated and you should hear soon.  In the meantime please check your community profile and add your landline number and/or account number so your account can be identified. Please don't post personal information here.