We’re here 24/7. 365 days a year.
Ask questions. Find your answers. Connect.
yesterday
Hey, I’ve spoke to customer service but they said they didn’t know what I was asking for, I’m needing my order number starting with N so that I can submit my claim for cashback on my order purchase. How or where can I find this please as it doesn’t seem to be on my account or any emails from TalkTalk Thanks.
4 hours ago
Hi @Dazzler1984 thanks for that, the team will be back in work tomorrow and should be able to get the answer for you during the day.
4 hours ago
Hi thanks for your reply. Has my account number been added to my profile now? The web page doesn’t seem to be working properly on my phone but I think I’ve done it correctly. Thanks.
13 hours ago
Hi @Dazzler1984 your post has been escalated and you should hear soon. In the meantime please check your community profile and add your landline number and/or account number so your account can be identified. Please don't post personal information here.