Nice to read something positive in the forum for as change.
(I wasn't sure where to post this so as i only read this thread i posted it here)
Kraken is a kind of overall management platform, which uses machine learning and the cloud to help utilities firms both run their business and interact with customers in a more cost-efficient way. Kraken says that their end-to-end operating system is already contracted to run over 60 million customer accounts (globally), including on behalf of many of the UK’s top utilities, including Octopus Energy, EDF Energy, Severn Trent, E.ON Next and others (e.g. rival ISP Cuckoo also adopted it in 2023).
Read full article -
TalkTalk Become First Major UK Broadband ISP to Harness Kraken Platform - ISPreview UK
