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For queries about your TalkTalk broadband service.

Return router bag required

Abiyoyo
Newbie
Private Message TalkTalk
Message 6 of 6

Hello,

 

Next week I will leave UK and terminate my TalkTalk contract, but for the moment I did not receive the prepaid postage bag to return the broadband router. When I suppose to receive it?

 

 

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5 REPLIES 5

Message 1 of 6

Hi

 

You can ignore this email, no changes have been made, only a returns bag dispatched.

 

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

Abiyoyo
Newbie
Private Message TalkTalk
Message 2 of 6

Hi, 

I have just received this email

 

Hi Jorge,

 

Great news! We've made all the changes you asked for. Scroll down for a quick

 

Sorry, but I did not asked that, only a return bag

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Message 3 of 6

Hi

 

Just in case the returns bag does not arrive, I've sent you a returns bag from here.

 

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Abiyoyo
Newbie
Private Message TalkTalk
Message 4 of 6

My details have been updated 

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Karl-TalkTalk
Support Team
Staff
Private Message
Message 5 of 6

Hi
 

Can you please update your Community Profile to include your

  • Name
  • TalkTalk Telephone number or Account number

 

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.
 

Do not post any personal information, account numbers or phone numbers publicly.

 

Thanks

Karl 

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips


Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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