Returning a router

[LNickelsTalk]

Hi. I have recently changed broadband provider and would like to return my old router. How do I request a return bag?. Thanks

[Thabile-TT]

@Gliwmaeden2 thank you for providing with this information. 

[LNickelsTalk]

Thanks for your help 🙂

[Gliwmaeden2]

Staff can send you one, @LNickelsTalk.

Just make sure that your address details in your community profile are correct. 

Go via your avatar; settings; in Personal Information add your Talktalk phone number or account number. Further down that area, find Private Notes and put your home address in there. SAVE CHANGES. 

Staff will respond during the day.