Return of old Router

[plb46]

Hi,

I have just recontracted again to Fibre 65 and have been sent a new router a Sagem.

The accompanying letter says Talktalk will dispose of the old router (DSL 3782) free of charge so I presume it would require a returns bag or a label.

Perhaps one of the support team could help.

Thank you 

plb46

[mandisa1-TT]

Hi there @plb46 I would love to assist you with your query, please confirm your full address including post code via private notes or send it to me via private message.

[KeithFrench]

I have asked one of TalkTalk's support team to pick up and send you a returns bag.

They aim to respond within 48 hours (Monday - Friday), excluding Bank Holidays, but if more urgent, you can always try the Service Centre on 0345 172 0088. The posts are responded to in time/date order, oldest first.

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