Sagemcom router blinking orange

[Iggypig84]

Hey,

My router seems to have suddenly stopped working. It has a slow blinking orange light, followed by a much quicker blinking orange light. It seems to repeat this cycle.

I have unplugged at the socket for 30 seconds and plugged back in, and held down the reset button for 10 seconds, but doesn't seem to make any difference.

Is there anything else I can do?

[Karl-TalkTalk]

Hi Iggypig84 

A new router is on the way so this can be ruled out.

Karl

[Divsec]

Thanks for that, the team will be in tomorrow am and they will get you sorted.

[Iggypig84]

Thank you @Divsec , have updated my profile.

[Divsec]

Hi @Iggypig84 your post has been escalated and you should hear soon.  In the meantime please check your community profile and add your landline number and/or account number so your account can be identified. Please don't post personal information here.

https://community.talktalk.co.uk/t5/user/myprofilepage/tab/personal-profile:personal-info