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Sagemcom router blinking orange

Iggypig84
First Timer
Private Message TalkTalk

on ‎01-04-2025 09:16 PM

Message 5 of 5

Hey,

My router seems to have suddenly stopped working. It has a slow blinking orange light, followed by a much quicker blinking orange light. It seems to repeat this cycle.

 

I have unplugged at the socket for 30 seconds and plugged back in, and held down the reset button for 10 seconds, but doesn't seem to make any difference.

 

Is there anything else I can do?

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4 REPLIES 4

Karl-TalkTalk
Support Team
Staff
Private Message
In response to Iggypig84

on ‎02-04-2025 07:03 AM

Message 1 of 5

Hi Iggypig84 

 

A new router is on the way so this can be ruled out.

 

Karl

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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Divsec
Community Star
Private Message TalkTalk
In response to Iggypig84

on ‎01-04-2025 09:29 PM

Message 2 of 5

Thanks for that, the team will be in tomorrow am and they will get you sorted.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don't worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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Iggypig84
First Timer
Private Message TalkTalk

on ‎01-04-2025 09:28 PM

Message 3 of 5

Thank you @Divsec , have updated my profile.

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Divsec
Community Star
Private Message TalkTalk

on ‎01-04-2025 09:20 PM

Message 4 of 5

Hi @Iggypig84 your post has been escalated and you should hear soon.  In the meantime please check your community profile and add your landline number and/or account number so your account can be identified. Please don't post personal information here.

https://community.talktalk.co.uk/t5/user/myprofilepage/tab/personal-profile:personal-info

 

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don't worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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