My contract ended on Jan 25th. Prior to this I had been looking at what was available and had had a letter giving me options. I had twice agreed to a new package of Full Fibre with VoIP. On Jan 29th I was told that this was going ahead and that I would get a text message in 10 to 14 days informing me of the next steps.
So far I have not heard anything,and have recently had a second copy of the letter giving the options and saying time is running out of these!
Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
