Wifi issues

[JonesS]

Hi,

My wifi has just gone completely out. Conveniently, just after their live chat hours stopped. I don't get 4g in my flat because my phone provider is bad so, am I supposed to go without internet and connection for the foreseeable future or are there any after-hours solutions? I can't call or text them. Is my wifi going to stay down or is it going to fix itself?

[Debbie-TalkTalk]

Hi @JonesS 

I'm really sorry to hear this.

Please can you add your name and TalkTalk landline number to your Community Profile, I can then take a look at this for you.

Thanks

Debbie

[Gliwmaeden2]

If you have data on your phone, you should still be able to get technical support on Live Chat, @JonesS. It's not shut for everything at 7pm. See full opening hours through the link on this page:

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#OpeningT...

There are no staff on here before Monday now.