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Broadband help

For queries about your TalkTalk broadband service.

Wifi issues

JonesS
First Timer
Private Message TalkTalk

4 hours ago

Message 2 of 2

Hi,

My wifi has just gone completely out. Conveniently, just after their live chat hours stopped. I don't get 4g in my flat because my phone provider is bad so, am I supposed to go without internet and connection for the foreseeable future or are there any after-hours solutions? I can't call or text them. Is my wifi going to stay down or is it going to fix itself?

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1 REPLY 1

Gliwmaeden2
Community Star
Private Message TalkTalk

4 hours ago

Message 1 of 2

If you have data on your phone, you should still be able to get technical support on Live Chat, @JonesS. It's not shut for everything at 7pm. See full opening hours through the link on this page:

 

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529#OpeningT...

 

There are no staff on here before Monday now. 

Gliwmaeden2, a fellow customer.
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