Router Wifi channel wont stay on manually selected channel

[johnR10]

Wifi channel wont stay on manually selected channel.

My neighbours wifi is on the same channels and is frequently causing issues with my wifi. A quick scan of local wifi shows 4 - 6 other wifi signals on exactly  the same channels; however, when I manually change my wifi channels to an uncrowded frequency it automatically switches back. I read others have had the same issue and you are able to remotely disable wifi channel optimisation on my equipment. If so could you please disable this for me too as it is causing many wifi drops.

[Debbie-TalkTalk]

Hi John

I'm so glad to hear this, thanks for letting me know 🙂

Debbie

[johnR10]

Hi Debbie, 

Great news, I've been monitoring the signal links to my furthest usable wifi points and being able to switch the channel to a clear area has done the trick. I now have a cleaner and faster signal in all the areas I need with no more drop-outs. 

Thank you

John.

[Debbie-TalkTalk]

Hi John

Thank you 🙂

I have switched the WIFI optimisation off, please can you monitor the connection and let us know how it compares.

Debbie

[johnR10]

Hi Debbie, 

Profile data updated as requested 

Regards...  john

[Debbie-TalkTalk]

Hi johnR10

I'm sorry to hear this.

Please can you add your name and TalkTalk landline number to your Community Profile, we can then take a look at this for you.

Thanks

Debbie