Firmware Update Issues

[aolmum]

...like several others have reported, update to SG4K100208 seems to be causing various issues eg can't get DNS to stick with OpenDNS, numerous site loading errors, some sites can no longer be reached.

Can version be rolled back, thanks?

[Karl-TalkTalk]

No Problem 🙂

Karl 

[aolmum]

Apprecited, thanks. I'll monitor it over coming days and advise if any problems.

[Karl-TalkTalk]

Hi

I'll downgrade it now.

Thanks  

Karl. 

[aolmum]

Hello again @Karl-TalkTalk 

The firmware seems to have already updated again to SG4K100208!

Not sure when, but only noticed as  in past week, there have been frequent, very, very short drop-outs of internet connection on devices (although router still seems to have white light by time I get to it to check).

Others seem to be experiencing same:

https://community.talktalk.co.uk/t5/Fibre/TalkTalk-Wi-Fi-Hub-Firmware-SG4K100208/td-p/3100591/page/2

Thankfully the original problems with ...208, do not seem to have also returned. The frequent drop outs of internet on devices are becoming annoying though.

[Karl-TalkTalk]

No Problem 🙂

Our devices team are looking into these issues with the later firmware.

Karl 

[aolmum]

Thanks @Karl-TalkTalk , roll back completed. Have checked on some of the issues and it has sorted those. Will keep an eye on the others and update if any problems still there.

[Karl-TalkTalk]

Hi

I'll roll the firmware back to 206 and see if this helps.

Thanks  

Karl.