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Broadband help

For queries about your TalkTalk broadband service.

Speed Checker

DavetheRave3
First Timer
Private Message TalkTalk

3 hours ago

Message 2 of 2

The speed checker is currently registering 21Mbps to my router and 37Mbps to my device. Engineer test yesterday when fixed a real issue (we think faulty filter) was registering 40Mbps to my router when I got the same readings above. You might want to sort out your speed checker or you will get a lot of trips to fix slow speeds that are not really slow!

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1 REPLY 1

Chris-TalkTalk
Support Team
Staff
Private Message

an hour ago

Message 1 of 2

Hi Dave,

 

If you need assistance can you please update your community profile to include your:

 

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks
Chris

Chris, Community Team 

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