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Solid red light on ont

Myrubydg25
Newbie
Private Message TalkTalk
Message 6 of 6

Carnt contact team as blue button not working 

D GILLIBRAND
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5 REPLIES 5

Message 1 of 6

Did you receive and respond to the private message @sabelo-TT mentioned earlier?

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Myrubydg25
Newbie
Private Message TalkTalk
Message 2 of 6

What else can I say . You have as much details  as I have. I've  gone through all the procedures. The problem here is you cannot speak to anyone. You are just given the run around. It just needs someone to get back to me and say we are going to send an engineer to fix it ASAP. I'm stressed out and annoyed. 

D GILLIBRAND
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Myrubydg25
Newbie
Private Message TalkTalk
Message 3 of 6

The original fault was Los light lit onthe ont box. After checking i  was told to contact the team by clicking below which was a blue bar/ button which doesn't work .I've tried multiple times. Cannot get through to anyone at talktalk to speak to. It's totally out of order. I'm fuming to say the least. 

D GILLIBRAND
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Myrubydg25
Newbie
Private Message TalkTalk
Message 4 of 6

The blue button or bar to click on does not work so how do you contact. I've just been given the run around and getting nowhere. Someone needs to call me and let's get something done

Not happy customer. 

D GILLIBRAND
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sabelo-TT
Support Team
Staff
Private Message
Message 5 of 6

Hi Myrubydg25
 

We have responded to you privately. Please refer to your private message. 

 

 

Thanks. 


 

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