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Broadband help

For queries about your TalkTalk broadband service.

Huawei HG633 very poor download speed

STJ620
Newbie
Private Message TalkTalk

yesterday

Message 2 of 2

I’ve had my TalkTalk account years and I still use the original router.

However recently the speeds have dropped to an unacceptable/unusable level even after a restart (around 1mb/s or less).

 

I’m paying for Fibre 65 now but the internet is almost unusable!

 

How can I improve this - is it possible to get the router replaced?

Labels:
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1 REPLY 1

Karl-TalkTalk
Support Team
Staff
Private Message

16 hours ago

Message 1 of 2

Hi

 

A new router is on the way to you.

 

Thanks  

Karl. 

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