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Broadband help

For queries about your TalkTalk broadband service.

Eero

Clairewags
Newbie
Private Message TalkTalk
Message 2 of 2

So I have weaker signal strength downstairs as both of my Eero's are upstairs due to main sky box and my son needs direct ethernet into his console as he has Autism and would freak out if the wifi dropped. I have been on chat with talk talk agents since 14/1/25  and have been promised an extra eero for better coverage and I STILlL have not received one!! The agent yesterday actually guaranteed to me it would come today but still nothing!!!!!! I can't believe the agents are allowed to lie like this and get away with it!!! One of them even gave me a fake reference number for Royal mail. It's disgusting and can't wait for my contract to end.

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ferguson
Community Star
Private Message TalkTalk
Message 1 of 2

You say you have a weaker signal downstairs, it it such that devices are not actually connecting, or usable? 

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