Replacement router

[DeniseS1]

I have an old Huawei HG633 router as I've been with Talktalk for many years. I've been told it's out of support and I've also had problems with speed and with the Internet, wireless and ethernet lights continually flashing, and my TV streaming often glitching. I'm now on a Fibre 35 contract. Shouldn't I have been upgraded to a new router ?

[kanya-TT]

Hey there, Denise. Let's have you a look into this for you. Please notify you are ready to start checks.

Kanya

[ferguson]

If you would like the support team to look into this for you make sure that your personal details including TalkTalk phone number or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond.