For queries about your TalkTalk broadband service.
11 hours ago
Our internet connection is regularly disconnecting at 3.am ... and will not reconnect. Nothing has changed with the set up so we are baffled and it is now becoming a pain.
7 hours ago
Hi @Myrtle_ always pleased to hear a result. Good luck.
7 hours ago
we are very interested as to what the engineer will find/do etc as if it is internal wiring it baffles me how it chooses to have a jig and disconnect between 2.30 am earliest and 3.00 am and will not reconnect, just the flashing orange light, unless we switch off at the main socket....i will update here if anyone is interested in the outcome.
8 hours ago
Hi @Myrtle_ that's good news, thanks for the update.
9 hours ago
Hi.... it would only reconnect after switching off at the main socket, but this morning we had to do that 3 times before we got it back on....since then talktalk have now arranged an engineer call out to look at all.
Thank you for your reply.
10 hours ago
Hi @Myrtle_ have you checked that the homework settings are not interfering?
What time does it reconnect?