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Broadband help

For queries about your TalkTalk broadband service.

No confirmation for engineer

Zoem204949
Newbie
Private Message TalkTalk
Message 4 of 4

I have an engineer booked but one agent told me it was the 25th another told me it was the 26th, I have received no conformation and now I’m worried in case I miss the appointment.

 

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3 REPLIES 3

Debbie-TalkTalk
Support Team
Staff
Private Message
Message 1 of 4
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Debbie-TalkTalk
Support Team
Staff
Private Message
Message 2 of 4

Hi @Zoem204949 

 

Apologies for the delay.

 

Please can you add your name and TalkTalk landline number to your Community Profile, I can then check this for you.

 

Thanks

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 3 of 4

It's too late in the day to check this with forum staff, let alone the phone support or Live Chat,  @Zoem204949.

 

 Check back before 8am - staff may have caught up with your thread. If not, you'll need to contact Talktalk directly yourself on 03451 720088 or Chat. 

 

Check opening hours on here:

 

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

 

For forum staff support, make sure that you have completed your community forum profile details: go via your avatar; settings. Add your Talktalk phone number or account number in Personal Information. SAVE CHANGES. 

Gliwmaeden2, a fellow customer.
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