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Broadband help

For queries about your TalkTalk broadband service.

No confirmation for engineer

Zoem204949
First Timer
Private Message TalkTalk
Message 4 of 4

I have an engineer booked but one agent told me it was the 25th another told me it was the 26th, I have received no conformation and now I’m worried in case I miss the appointment.

 

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3 REPLIES 3

Debbie-TalkTalk
Support Team
Staff
Private Message
Message 1 of 4
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Debbie-TalkTalk
Support Team
Staff
Private Message
Message 2 of 4

Hi @Zoem204949 

 

Apologies for the delay.

 

Please can you add your name and TalkTalk landline number to your Community Profile, I can then check this for you.

 

Thanks

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 3 of 4

It's too late in the day to check this with forum staff, let alone the phone support or Live Chat,  @Zoem204949.

 

 Check back before 8am - staff may have caught up with your thread. If not, you'll need to contact Talktalk directly yourself on 03451 720088 or Chat. 

 

Check opening hours on here:

 

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

 

For forum staff support, make sure that you have completed your community forum profile details: go via your avatar; settings. Add your Talktalk phone number or account number in Personal Information. SAVE CHANGES. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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