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Broadband help

For queries about your TalkTalk broadband service.

Blocking device from wifi

EmmaJ132
Newbie
Private Message TalkTalk

on ‎23-03-2025 06:58 PM

Message 4 of 4

How can I block my daughter using wifi at home on her phone

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3 REPLIES 3

KeithFrench
Community Star
Private Message TalkTalk

on ‎25-03-2025 10:32 AM

Message 1 of 4

Hi @EmmaJ132 

 

It all depends on which make/model of router that you have. The eero for example can do what you want.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
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Karl-TalkTalk
Support Team
Staff
Private Message

on ‎24-03-2025 06:21 AM

Message 2 of 4

Hi

 

homesafe can block certain websites or content such as social media sites etc, but cannot always block individual Wi-Fi connections.

 

Karl.

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Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

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fr8ys
Community Star
Private Message TalkTalk

on ‎23-03-2025 08:45 PM

Message 3 of 4

Hi,

 

I don't use it myself but Homesafe may provide you with an answer.

 

Details can be found here.

 

https://community.talktalk.co.uk/t5/Articles/HomeSafe-An-Overview/ta-p/2205260

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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