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Broadband help

For queries about your TalkTalk broadband service.

Broadband issue

Sharoncarey_2007
First Timer
Private Message TalkTalk

on ‎09-04-2025 09:35 PM

Message 4 of 4

My broadband perfect all day then around 12 midnight it stopps working for around a hour 

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3 REPLIES 3

Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎11-04-2025 08:22 AM

Message 1 of 4

Hi @Sharoncarey_2007 

 

Did you check My Account?

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Debbie-TalkTalk
Support Team
Staff
Private Message

on ‎10-04-2025 07:39 AM

Message 2 of 4

Hi @Sharoncarey_2007 

 

I'm sorry to hear this.

 

Please can you log into My Account and check to see if HomeSafe/KidsSafe or homework time has been switched on?

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences




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ferguson
Community Star
Private Message TalkTalk

on ‎09-04-2025 09:41 PM

Message 3 of 4

Sorry to see this. If you would like the support team to look into this for you make sure that your personal details including TalkTalk phone number or account number are complete on your community profile (click here) so that they can link your forum identity with your account and then wait for them to respond.

 

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