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Broadband help

For queries about your TalkTalk broadband service.

New customer

Megan30
First Timer
Private Message TalkTalk

on ‎10-02-2025 06:24 PM

Message 4 of 4

Hi,

I have just received my new broadband hub and it is blinking orange only. I cannot get it to connect to the internet 

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3 REPLIES 3

Megan30
First Timer
Private Message TalkTalk

on ‎11-02-2025 07:12 AM

Message 1 of 4

Hi,

 

this has been sorted now, thank you

Chris-TalkTalk
Support Team
Staff
Private Message

on ‎11-02-2025 07:04 AM

Message 2 of 4

Hi Megan30,

 

Can you please update your community profile as Gliwmaeden2 has requested and we'll be happy to help

Chris

Chris, Community Team 

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences

Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎10-02-2025 10:56 PM

Message 3 of 4

@Megan30, welcome to the forum. 

 

Support staff will be back on here during the day [Monday to Friday].

 

You need to complete your community forum profile details for them to identify your account. 

 

Go via your avatar; settings. Add your Talktalk phone number or account number etc in Personal Information. Scroll down further to find the SAVE CHANGES button. 

 

What package are you supposed to be on?

Gliwmaeden2, a fellow customer.
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