For queries about your TalkTalk broadband service.
on 17-02-2025 11:06 PM
I'm currently a Fibre to the Cabinet customer, and after recently experiencing a second issue with the copper connection (since fixed), I'm looking into the possibility of switching to Full Fibre at some point in the future.
I have a few questions about how this would work if I stayed with TalkTalk:
Thank you in advance for any help with these questions
on 24-02-2025 09:56 PM
Thank you Chris - that's very much appreciated.
on 24-02-2025 07:52 AM
4. I can't see any reason why the current cat 6 cable wouldn't work fine
5. We can't really guarantee that 3rd party equipment will work but I can't see any reason why it wouldn't.
6. Apologies, yes you can connect the eeros to each other with an Ethernet cable rather than wifi if you prefer. As far as I'm aware there are no known issues doing this and I don't recall seeing anyone reporting any problems doing this.
Chris
Chris, Community Team
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on 21-02-2025 05:26 PM
Hello @Chris-TalkTalk ,
Thank you for your replies.
Just a quick follow-up on a few of the above points:
4 - sounds like the eero connects to the ONT via an ethernet cable - are you aware of any reason why I couldn't use my existing cat6 wiring to connect between the eero and ONT if I put them in separate rooms?
5 - Fibre 900 looks quite a bit more expensive - If I buy a set of Eero 6+ devices from Amazon (Eero Pro 6 seems to be discontinued), will they definitely work with the main TalkTalk router
6 - your answer to this one doesn't relate to my question - I'm specifically interested in connecting eeros via ethernet backhaul (so I don't have to worry about Wi-Fi bandwidth getting used for backhaul, and don't need to worry if the Wi-Fi signal between two units is not great. I would like to know if the feature is available, and if it is, whether it is reliable, especially if the mesh network is made up of a combination of wired and Wi-Fi connected nodes. I'm asking this specific question, because my previous experience with a mesh Wi-Fi setup is that it does not like it when some nodes are connected via ethernet, and some by Wi-Fi.
Once again, your help is much appreciated.
on 18-02-2025 08:18 AM
Hi aleaologist,
In answer to your questions:
1. Yes they may be able to use the existing conduit
2. There is usually some flexibility, this would need to be discussed with the engineer on the day of installation
3. No, the eero connects to the ONT which is a box no the wall installed by the engineer
4. -
5. If you think you'll need more than one eero Fibre 900 may be a better option as it comes with total home wifi - About Total Home Wi-Fi - TalkTalk Help & Support
6. the eero has two ethernet ports, one is used to connect the eero to the ONT and the other to connect a digital voice adapter (to connect a telephone for VoIP). If you need more ethernet ports we recommend getting an ethernet switch
7. Sorry I don't but other members may have and are free to comment
If you need any more information please let us know
Chris
Chris, Community Team
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