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For queries about your TalkTalk broadband service.

Unpaid bill

Callie4
First Timer
Private Message TalkTalk
Message 3 of 3

I left TalkTalk on 22nd Jan after appalling service, a refusal to fix my wifi and complaints. During one complaints discussion I was told my bill was cleared up to my date of leaving and TalkTalk wrote off the second half of the month and I received a refund on an overpayment. I am now being chased for £25.96 outstanding. Please delete this erroneous amount i was told was cleared, and close my account.

Thankyou

 

Ref: FREMD/C-20250205-4919
0 Likes
2 REPLIES 2

Arne-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi Callie4

 

I can see that the balance has now been cleared 

 

Regards

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Divsec
Community Star
Private Message TalkTalk
Message 2 of 3

Hi @Callie4 your post has been escalated you should hear soon 

I don't work here and all my opinions are my own.