For queries about your TalkTalk broadband service.
on 23-02-2025 03:52 PM
I left TalkTalk on 22nd Jan after appalling service, a refusal to fix my wifi and complaints. During one complaints discussion I was told my bill was cleared up to my date of leaving and TalkTalk wrote off the second half of the month and I received a refund on an overpayment. I am now being chased for £25.96 outstanding. Please delete this erroneous amount i was told was cleared, and close my account.
Thankyou
Ref: FREMD/C-20250205-4919 |
on 24-02-2025 01:04 PM
Hi Callie4
I can see that the balance has now been cleared
Regards
on 24-02-2025 09:57 AM
Hi @Callie4 your post has been escalated you should hear soon