Broadband help

109910 · ‎02-04-2025

The power was off for a short while yesterday and since then it has flashed amber and not connected. I have switched on and off, I have reset and used the WPS button but nothing has worked. I will be working from home tomorrow and Friday and I need to be online.

Karl-TalkTalk · ‎09-04-2025

Hi @109910

Do you still need assistance ?

Thanks

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

Karl-TalkTalk · ‎02-04-2025

Hi

Can you please update your Community Profile to include your

Name
TalkTalk Telephone number or Account number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Do not post any personal information, account numbers or phone numbers publicly.

Thanks

Karl

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

Broadband help

Router not connecting