cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Broadband help

For queries about your TalkTalk broadband service.

Router

Lennie61
Visitor
Private Message TalkTalk
Message 4 of 4

Hi, 

I've had an email about my router not getting any more updates, I've checked the list and HG635 is on there, please could you send me a new router, thank you

0 Likes
3 REPLIES 3

Message 1 of 4

Hi @Lennie61 

 

I've ordered you a replacement router, please allow 24-48hrs for this to arrive.

 

Thanks

 

Debbie

0 Likes

Lennie61
Visitor
Private Message TalkTalk
Message 2 of 4

Thank you

KeithFrench
Community Star
Private Message TalkTalk
Message 3 of 4

I have asked one of TalkTalk's support to pick your thread up and replace it for you.

They aim to respond within 48 hours (Monday - Friday), excluding Bank Holidays, but if more urgent, you can always try the Service Centre on 0345 172 0088. The posts are responded to in time/date order, oldest first.


Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

Anonymous User