Broadband help

Trevor007 · ‎10-04-2025

Hi, came home to find all my smart devices linked to my 2.4g wifi is no longer responding, saying devices are off line. My devices linked to my 5g wifi are working still though?

Karl-TalkTalk · ‎11-04-2025

Hi

Did the reset help ?

Karl.

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Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

Karl-TalkTalk · ‎10-04-2025

Hi

Have you tried a pin reset of the router - hold a pin or paperclip in the reset hole at the back for 10 seconds and this will fully reset the router.

Thanks

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

Broadband help

Wifi 2.4g isnt working yet 5g is