For queries about your TalkTalk broadband service.
on 01-04-2025 06:47 PM
i have received a letter from talk talk telling me that my router will no longer receive software or security updates. can anyone tell me if i am entitled to a replacement. thanks
on 02-04-2025 09:20 AM
Hi @ruth41
Thanks for your reply.
The router is on its way, please allow 24-48hrs for this to arrive.
Debbie 🙂
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on 02-04-2025 08:27 AM
thank you debbie that would be fine
on 02-04-2025 07:31 AM
I can send you a replacement router, would you like me to arrange this?
on 01-04-2025 06:57 PM
Talktalk is rolling out the replacements in due course - they know which one you have, which is why you got that letter, @ruth41.
