No xbox live limited social media

[MistaDialUp]

Hi,

I am having issues connecting to xbox live using wifi an wired connection. I am also having issues with connecting to some social media platforms like Instagram and facebook via wifi on my Iphone and Macbook.

I have gone through the live chat and they took me though home safe settings, port forwarding and UNPN stuff which is what the Xbox said it could be. None of these worked and the chat told me to just try again in 2 hours, obviously that has solved nothing. 

Has there been a recent firmware update that has messed things up as this happened a few days ago and is still broken. I've seen simlar posts about this being the case before?

Any help on this hugley appreciated!

[KeithFrench]

Please can you elaborate by answering these few questions:-

1. What make/model of router do you have (if this is a TalkTalk router, these details will be on a label on the rear or underside of it)?
2. What package are you on?
3. What is the exact status of the lights on the front of the router when this happens?
4. If you have any wired connections, are they affected in the same way as wireless ones?

Depending on the router, there is a bug that stops UPnP from working in one router model, but port forwarding should be OK. Is this problem affecting all broadband usage or just the services that you have mentioned? Have you changed the firewall level within the router at all?