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Broadband help

For queries about your TalkTalk broadband service.

DMZ not working (Or port fowarding)

MichelleZ
First Timer
Private Message TalkTalk

on ‎24-03-2024 10:21 AM

Message 3 of 3

My port forwarding is not working. I do everything correct and yet the ports remained closed. Pinging them on port checking websites doesn't work and attempting to use DMZ just comes back as "Invalid Ip" I have turned DCHP off and on, Reset my router completely and NOTHING is working talk talk staff have also been completely useless.

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2 REPLIES 2

Michelle-TalkTalk
Support Team
Staff
Private Message

on ‎25-03-2024 07:51 AM

Message 1 of 3

Thanks @KeithFrench 🙂

 

Michelle

 

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KeithFrench
Community Star
Private Message TalkTalk

on ‎24-03-2024 03:08 PM

Message 2 of 3

I can help a lot with this, but first I need to know:-

 

  1. What make/model of router are you using?
  2. Which TCP or UDP ports are you trying to forward?
  3. What type of device are you trying to forward them to?
  4. How are you testing this, via a port checking website (none of these are compatible with UDP ports & will always report as closed) or by using another device to connect to the device acting as some sort of server?

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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