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Broadband help

For queries about your TalkTalk broadband service.

Speed πŸ‘πŸΌ ping πŸ‘πŸΌ latency πŸ‘ŽπŸ»πŸ‘ŽπŸ»πŸ‘ŽπŸ»

Windy82
First Timer
Private Message TalkTalk
Message 2 of 2

the last couple of days I’ve been getting terrible lag in games. I tried my pc over Ethernet and Xbox over WiFi plus run multiple speed tests. WiFi and Ethernet yielded the same results between 9-15 ping latency 80 down and over 500 up. This is fine for most uses but for gaming it’s horrific. I’ve ran multiple tests from talktalk but they all failed and have had zero luck with customer support it’s pretty shocking tbh…

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1 REPLY 1

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 1 of 2

Morning,

 

Can you please update your community profile to include your:

 

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

 

Michelle

 

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