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Broadband help

For queries about your TalkTalk broadband service.

My account email has to change - to gmail, hotmail, outlook

Noonehere
Newbie
Private Message TalkTalk
Message 3 of 3

I cannot use my tiscali email to login. Have to use gmail, now all communication via gmail account from talktalk.

Is tiscali to be deleted for an email account with talktalk.

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2 REPLIES 2

Noonehere
Newbie
Private Message TalkTalk
Message 1 of 3

Thank you. As a worrier it causes me to think that Tiscali emails will be no longer supported. hen I spoke to a talktalk agent she said something about pop but I could not see evidence that the Tiscali emails are using pop.

Is it possible that tiscali will be phased out and replaced by gmail etc. (yahoo, outlook).  Now that I have a gmail account TalkTalk are replying to that email - naive of me - I did not expect that- .  Hence my suspicions  concerns.  

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fr8ys
Community Star
Private Message TalkTalk
Message 2 of 3

No, it won't disappear.

 

Logon has for some while now, precluded the use of TalkTalk domain emails being used to sign in.

 

This is for security purposes as if someone knows your TalkTalk domain email address there is a risk they could access your account.

 

By using a totally disconnected email address it provides an added level of security for you and your account. 

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
Anonymous User