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FIbre Support

Get expert support with your Fibre connection.

New 4K box - buffering every 10 mins

Iamsunrise
First Timer
Private Message

on ‎03-12-2023 07:54 PM

Message 2 of 2

Just renewed my fibre and received a new box.  But it is constantly buffering, especially on iPlayer which is unwatchable (and is our go to app 😭).  Also when working from home with only one device on the broadband constantly drops out throughout the day.  Line checked and is fine.  Has my (now old) router. Begun to give up the ghost???

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1 REPLY 1

Karl-TalkTalk
Support Team
Staff
Private Message

on ‎04-12-2023 08:03 AM

Message 1 of 2

Hi

 

only way to be sure would be to replace the router.

 

Add your account number to your 'Community Profile' so I can locate your details and I'll get one dispatched to you.

 

Thanks  

Karl. 

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